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Dear customer!

Please be aware that due to current Covid-19 situation delivery and dispatch times may be longer than usual. Any additional delays will be advised by email. We apologise for the temporary inconvenience and thank you for your patience.

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DELIVERY OPTIONS
Nova Poshta office (If selected delivery by Nova Poshta)
Note: Items will be shipped from Ukraine. Local import tax rules may apply
Payment method
WITH ANY INQUIRIES, PLEASE CONTACT US AT
INFO@TIGHT.MEDIA

ORDERING
Upon placing an order, a receipt is automatically emailed confirming purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to inability to authorize a credit card, discovery of an incorrectly priced item or insufficient stock. Please note that we shall have the right to refuse or cancel any such orders, whether or not your credit card has been charged.

If your credit card has already been charged and your order is canceled, we shall issue a refund to your credit card account for the amount you paid. We cannot guarantee that all items included in the shop are in stock at the time of your order.
SHIPPING
Normally, we need 1 or 3 business days (excluding weekends, national holidays) to process your order. The time it takes to prepare your items for shipping is separate from the delivery time. Once your order is shipped, you will receive a shipping confirmation email that will notify you of the shipping tracking number. Delivery time includes only business days, excluding weekends, national, state holidays and force majeure circumstances.

We offer following ways to deliver your purchase over the world:

Ukraine
Free domestic delivery by Nova Poshta. Estimated delivery time 1-3 working days.

Worldwide
Standard delivery by Ukrposhta. Shipping cost is 15€. It takes 10 to 27 work days to deliver your order around the globe. Tracking number is available.

All orders are shipped on a DDU (Delivery Duty Unpaid) bases, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. Product prices are displayed exclusive of all taxes and duties. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country shipping to.
RETURN POLICY
We accept items to be returned within 14 days from the delivery date.

Please contact us via email info@tight.media and mention:
• Reasons of return
• Pictures of product if it's damaged or faulty

We don't refund the cost of shipping, nor do we cover the cost of return shipping.
Refunds will not be offered if the product has been used.
Refunds for damaged products cannot be issued if photos are not provided.
We are not responsible for items lost in the mail and any damage caused by mishandling by the postal services.

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TERMS & CONDITIONS
CURATED PLATFORM FOR CONTEMPORARY MUSIC AND VISUAL ART
© 2020 TIGHT.MEDIA. ALL RIGHTS RESERVED.

TERMS & CONDITIONS